Terms & Conditions
Last updated: August 15, 2026
Welcome to Purity Organic Shop. These Terms & Conditions govern your use of our website and your purchase of products through our online store.
By accessing our website or placing an order, you agree to these Terms & Conditions. If you do not agree with them, please do not use the website or place an order.
1. About Us
Purity Organic Shop is an online store operated by Mahi Agro Industries, Cox’s Bazar, Bangladesh.
Website: https://purityorganicshop.com
Phone: 01848304455
Email: hello@purityorganicshop.com
2. Products
We make reasonable efforts to ensure that product descriptions, photographs, prices, weights, availability, and other product information displayed on the website are accurate.
However, product appearance may vary slightly from photographs because of photography, display settings, packaging changes, or natural variations in food products.
Product availability may change without notice.
3. Product Information
Customers should carefully review product information before placing an order.
Food products may contain or come into contact with ingredients or substances that may cause allergies or sensitivities. If you have a food allergy or specific dietary concern, please contact us before placing an order.
Product descriptions are provided for general informational purposes and should not be treated as medical or nutritional advice.
4. Prices
Product prices are displayed on the website in Bangladeshi Taka (BDT), unless otherwise stated.
We reserve the right to correct pricing errors, update prices, or change product availability before an order is accepted.
Any applicable delivery charges or other charges will be shown where applicable during the ordering process.
5. Orders
When you place an order, you are making a request to purchase the selected products.
After receiving your order, we may contact you to confirm order details, delivery information, availability, or other necessary information.
An order may be cancelled or declined where, for example, a product is unavailable, an obvious pricing or listing error has occurred, delivery cannot reasonably be completed, or there is a reasonable concern regarding fraudulent or unauthorized activity.
6. Customer Information
You are responsible for providing accurate and complete information when placing an order, including your name, phone number, email address, and delivery address.
We are not responsible for delivery problems caused by incorrect, incomplete, or outdated information supplied by the customer.
7. Payment
Purity Organic Shop currently accepts advance payment through the following payment methods:
Payment must be completed before an order is processed for delivery.
Payment instructions and the applicable payment option will be displayed during checkout.
Where payment is processed through a third-party payment service, that provider’s terms and policies may also apply.
8. Shipping and Delivery
We arrange delivery through available courier or delivery services.
Delivery time may vary depending on destination, courier availability, weather, holidays, operational conditions, and other circumstances outside our reasonable control.
Where available, estimated delivery information will be provided during the ordering process or through customer communication.
Customers should ensure that someone is available to receive the order at the provided delivery address.
9. Order Changes and Cancellation
If you need to change or cancel an order, please contact us as soon as possible.
We will try to accommodate requests received before an order has been processed or dispatched. Once an order has been prepared or handed to a courier, cancellation or modification may not be possible.
10. Returns, Refunds, and Damaged Products
Because our products are food items, return and refund eligibility may depend on the condition of the product and the reason for the request.
If you receive an incorrect, damaged, defective, or otherwise problematic order, please contact us as soon as possible after delivery and provide your order details and, where appropriate, photographs of the product and packaging.
We will review the issue and determine the appropriate resolution in accordance with our applicable return and refund policy.
11. Accounts
If you create an account, you are responsible for maintaining the confidentiality of your login information and for activities performed through your account.
You should notify us if you believe your account has been accessed without authorization.
12. Acceptable Use
You agree not to misuse the website, interfere with its operation, attempt unauthorized access, introduce malicious software, or use the website for fraudulent or unlawful purposes.
13. Intellectual Property
Unless otherwise stated, the website’s content, branding, text, graphics, photographs, design, and other materials are owned by or licensed to Purity Organic Shop or its relevant content providers.
You may not reproduce, distribute, modify, or commercially exploit website content without appropriate permission.
14. Website Availability
We aim to keep the website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, error-free, or available at all times.
We may temporarily suspend or modify the website for maintenance, security, upgrades, or other operational reasons.
15. Limitation of Liability
To the extent permitted by applicable law, Purity Organic Shop will not be responsible for losses resulting from circumstances beyond our reasonable control, including courier delays, network failures, service interruptions, natural events, or other events outside our reasonable control.
Nothing in these Terms is intended to exclude or restrict any consumer right or legal protection that cannot lawfully be excluded or restricted.
16. Privacy
Your use of personal information is governed by our
Privacy Policy.
17. Changes to These Terms
We may update these Terms & Conditions from time to time. The updated version will be published on this page with a revised “Last updated” date.
18. Contact Us
If you have questions about these Terms & Conditions, your order, or our services, please contact:
Purity Organic Shop
by Mahi Agro Industries
Cox’s Bazar, Bangladesh
Phone: 01848304455
Email:
hello@purityorganicshop.com
