Privacy Policy

Last updated: August 15, 2026 Purity Organic Shop (“Purity Organic Shop”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, browse our products, create an account, place an order, contact us, or otherwise use our services. This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you.

1. About Purity Organic Shop

Purity Organic Shop is an online store operated by Mahi Agro Industries, Cox’s Bazar, Bangladesh. Website: https://purityorganicshop.com Phone: 01848304455 Email: hello@purityorganicshop.com

2. Information We Collect

Depending on how you use our website, we may collect the following information:
  • Your name.
  • Billing and shipping address.
  • Telephone or mobile number.
  • Email address.
  • Account login information, if you create an account.
  • Order and purchase information.
  • Information you provide when contacting customer support.
  • Information submitted through website forms.
  • Technical information such as IP address, browser type, device information, and website activity.
  • Cookie and similar technology information.

3. How We Use Your Information

We may use your information to:
  • Process and fulfill orders.
  • Deliver products to you.
  • Communicate with you about your orders.
  • Provide customer support.
  • Manage your customer account.
  • Respond to questions, requests, and feedback.
  • Improve our website, products, and services.
  • Maintain website security and prevent fraud or misuse.
  • Maintain appropriate business and transaction records.
  • Comply with applicable legal and regulatory requirements.

4. WooCommerce and Order Information

Our online store uses WooCommerce to provide shopping, customer account, cart, checkout, order management, and related e-commerce functionality. When you place an order, information necessary to process that order may be stored in our website and used to fulfill the transaction, communicate with you, arrange delivery, and provide customer service.

7. Payment

Purity Organic Shop currently accepts advance payment through the following payment methods:

  • bKash
  • Nagad
  • Rocket

Payment must be completed before an order is processed for delivery.

Payment instructions and the applicable payment option will be displayed during checkout.

Where payment is processed through a third-party payment service, that provider’s terms and policies may also apply.

6. Delivery and Courier Services

We may share information necessary to deliver your order with courier or delivery service providers. This may include your name, phone number, delivery address, order information, and other information reasonably necessary to complete delivery. We only intend to provide the information necessary for the relevant delivery or service.

7. Cookies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, maintain shopping-cart and login functionality, improve website performance, and understand how visitors use the website. Some cookies may be placed by third-party services used by the website. You can control or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality, including shopping-cart or account features.

8. Analytics and Website Services

We may use analytics, security, performance, advertising, or other website services to understand website usage, improve our services, measure performance, and protect the website. Where such services are enabled, the relevant provider may process technical or usage information according to its own privacy policy.

9. Marketing Communications

If we send promotional communications, we will provide an appropriate way to stop receiving those communications where required or appropriate. You may also contact us to request that we stop sending promotional communications to you.

10. How We Protect Your Information

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

11. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfillment, customer service, business records, security, dispute resolution, and compliance with applicable legal requirements. Retention periods may vary depending on the type of information and the reason it was collected.

12. When We Share Information

We may share personal information where reasonably necessary with:
  • Courier and delivery providers.
  • Payment or financial service providers involved in a transaction.
  • Website hosting, security, analytics, or technical service providers.
  • Professional advisers or service providers where reasonably necessary.
  • Government authorities or other parties where required or permitted by applicable law.
We do not intend to sell your personal information to third parties.

13. Your Privacy Choices and Rights

Depending on applicable law, you may have rights relating to your personal information, including the right to request access to, correction of, deletion of, or information about the processing of your personal information. To make a privacy-related request, contact us using the details below. We may need to verify your identity before responding to certain requests.

14. Children’s Privacy

Our website is intended for general customers and is not specifically directed to children. We do not knowingly request personal information from children where doing so would be prohibited by applicable law.

15. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, technology, or applicable legal requirements. When we make material changes, we may update the “Last updated” date on this page.

17. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle personal information, please contact: Purity Organic Shop By Mahi Agro Industries Cox’s Bazar, Bangladesh Phone: 01848304455 Email: hello@purityorganicshop.com